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Customer Care Training Courses
Click here to request more information about your preferred course.
New Courses start each week: please ask about your preferred dates! Call for details on 01384 44114 and speak with Jennifer or Mary! Or click here to send an email if you prefer.
Your one day course will cover
Why Customer Care and Service are important
Recent comments received:
"Mary was very knowledgeable and helpful! I gave her 10 out of ten!!" Teri-Anne Tromans"/> Mary is a lovely trainerwho really made us feel welcome! She covered all the parts we had requested. Harriet C
I will do everything in a different way now as a result of my Customer Care Training Course at Midlands Training, and best of all I learned great things that will improve my life!! David - Wood Green Academy>/
I gave top marks for this Customer Care course. It has been very valuable, I am now more confident about how to deal with customers, even difficult customers, because I now have the skills to know what to say and how to say it!! Lisa P: Tokai Carbon Europe Ltd"
(p>Raj Jangra from Palletforce "the course is very informative, and opens the mind to the potential issues. It gave me another perspective about what Customer Service is"!
from MC from Barnardo's: "This course was very useful and I now feel inspired to put into practise all the new skills I learned!"
SF stated it was an "Excellent Course just right!!"
Susan M said she "liked the 1 to 1 training and being able to dwell on specific areas relating to her own situation"
"A good "no nonsense" presentation and the Trainer Mary has a wide knowledge and understanding! What I liked best was the "good no nonsense presentation" David W
For further information call Jennifer or Mary NOW on 01384 441144
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