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Telephone Techniques Training Courses
TELEPHONE TECHNIQUES COURSE AT MIDLANDS TRAINING
Courses are are available on Tuesdays most weeks as well as the following dates: 22 January, 3 February, 18 March, 17 April, 23 May,6 June, 30 July, 11 August,11 September, 22 October, 14 November, 12 December
ADVANCED TELEPHONE TECHNIQUES TRAINING
The next Advanced Telephone Techniques 1 day training course takes place each month, and often each week from 9.30a.m. to 16.30p.m.
This one day course is designed for people undertaking a Telephonist role: to help them deal with clients more effectively.
CALL JENNIFER OR MARY NOW ON 01384 441144 OR if you prefer to email Midlands Training Ltd please click here
Midlands Business Centre Ltd, Cradley Enterprise Centre,
Maypole Fields, Cradley, Halesowen, B63 2QB
Your course will be tailored to suit any individual requirements you may have and will cover all the basic skills including:
Please call us on 01384 441144 or email us at firstname.lastname@example.org. There is also a link you can click under the photograph at the top of the page on the right hand side!!
I found this course very valuable especially dealing with difficult customers. and I gave top marks to the Trainer! Mary is very knowledgeable, she related well to the course content and to my telephone communication requirements! Matt from Ampteam. November 16
"Mary adapted the training brilliantly to match Slimming World's culture - it was a very personalised training!" Sarah C
"It was an excellent course I learned so much thank you!" Carole L
"What I liked best about my Telephone Techniques training is that it was really tailored to match our working environment!" Julie S
You will learn how to get the best out of your Telephone Techniques now!
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