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Telesales Training Course at Midlands Training
Telesales Course at Midlands Training 2017
This one day course is designed for people undertaking a Telephone Sales role to help them deal more effectively with clients on the telephone.
New courses start each week - this Telesales course is normally on a Wednesday!!
Please call Jennifer or Mary for more information on 01384 441144 or if you prefer send an email to:
Midlands Business Centre Ltd, Cradley Enterprise Centre,
Maypole Fields, Cradley, Halesowen, B63 2QB
Your course will be tailored to suit any individual requirements that you may require and will cover all the basic skills including:
* Making the sales call
* Questioning techniques/communication skills
* Creating a need
* Negotiating and closing the sale
* Practice routines
* Handling complaints
* Terminating a conversation
* Handling incoming sales calls
* Dealing with difficult clients
* Avoiding confrontation
* ARRIVING AT PEAK STATE AND REMAINING THERE!
Dates for Telesales Training Courses: 19 January, 25 February, 3 March, 12 April, 14 May, 26 June, 22 July, 21 August, 11 September, 29 October, 23 November, 5 December: please call for more dates!
WHAT OUR CLIENTS SAY ABOUT THEIR TRAINING
The whole course was valuable because we were able to structure the information to our specific needs.
I have lots of ideas to put into practise immediately! Debra Donelan
This Telemarketing training day was excellent and I found it very beneficial. JS Worcester
For more information about Telemarketing Courses call Jennifer or Mary now on 01384 441144
If you prefer to email us, do include your name, address and telephone number and a few words about the course you are interested in.
You get first class training at Midlands Training at Midlands Business Centre. for your Telesales and Telemarketing course
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