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Telesales Training Course at Midlands Training

<H1>Telesales Training Course at Midlands Training</H1>
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Telesales Course at Midlands Training 2019

This one day course is designed for people undertaking a Telephone Sales role to help them deal more effectively with clients on the telephone.

New courses start each week - this Telesales course is normally on a Wednesday!! 

Please call Jennifer or Mary for more information on 01384 441144 or if you prefer send an email to:


Midlands Business Centre Ltd, Cradley Enterprise Centre,

Maypole Fields, Cradley, Halesowen, B63 2QB

Your course will be tailored to suit any individual requirements that you may require and will cover all the basic skills including:

* Preparation

* Making the sales call

* Questioning techniques/communication skills

* Creating a need

* Negotiating and closing the sale

* Practice routines

* Handling complaints

* Terminating a conversation

* Handling incoming sales calls

* Dealing with difficult clients

* Avoiding confrontation


Dates for Telesales Training Courses: 19 January, 25 February, 3 March, 12 April, 14 May, 26 June, 22 July, 21 August, 11 September, 29 October, 23 November, 5 December: please call for more dates!


The whole course was valuable because we were able to structure the information to our specific needs.

I have lots of ideas to put into practise immediately! Debra Donelan

This Telemarketing training day was excellent and I found it very beneficial.  JS Worcester

For more information about Telemarketing Courses call Jennifer or Mary now on 01384 441144

If you prefer to email us, do include your name, address and telephone number and a few words about the course you are interested in.

Click here to email Midlands Training

You get first class training at Midlands Training at Midlands Business Centre. for your Telesales and Telemarketing course

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