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Management Courses each month
 IT and Web Design Courses each week Personal Development Courses including Public Speaking Anger Management Confidence Building Conflict Management Stress Management Interview Techniques  Book-keeping courses each week  Secretarial Courses each week Executive P A Courses each month  Business, Performance and Life Coaching each week  Call today! 0845 260 260 4 Or Fax 0845 260 260 5 Start Next Week Or Even Tomorrow! |
Training Courses and Coaching at Midlands Training in West Midlands:
Management Training Courses, Personal Development Courses, Secretarial P A Training, Web Design Courses, Shorthand Training, Accounts and Bookkeeping Courses, Train The Trainer Training, Anger Management Courses, Public Speaking Training, Assertiveness Courses, Confidence Building Training, Managing Yourself Courses, Managing Others Training, > Management and Personal Development > CUSTOMER CARE
CUSTOMER CARE
******************************* Customer Care Training Course at Midlands Training Your one day course will cover Why Customer Care and Service are important Understanding what Customers expect when doing business with your company What Customers believe Defining Customer Care/Service How to deliver effective service Effective communication Managing your behaviour when dealing with Customers Techniques for dealing with difficult Customers How to handle complaints How you and your company can improve the service it offers Personal Action Plan New Courses take place each week and you will really feel the benefit from participating in a Customer Care Course at Midlands Training. You will soon have all the skills to help you in dealing with customers, even those who sometimes appear difficult! For further information call Jennifer or Mary NOW on 01384 441144 If you prefer to email us, do include your name, address and telephone number and a few words about the course you are interested in. Click here to email Midlands Training For first class training for your Customer Care Course call Midlands Training now and speak to Jennifer or Mary on 01384 441144 Midlands Training Midlands Business Centre The Auction House 88 St Johns Road Stourbridge West Midlands DY8 1EH Telephone 01384 441144
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