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Training Courses and Coaching at Midlands Training in West Midlands:
Management Training Courses, Personal Development Courses, Secretarial P A Training, Web Design Courses, Shorthand Training, Accounts and Bookkeeping Courses, Train The Trainer Training, Anger Management Courses, Public Speaking Training, Assertiveness Courses, Confidence Building Training, Managing Yourself Courses, Managing Others Training, > Sales and Marketing Courses > Telesales Training Course at Midlands Training
Telesales Training Course at Midlands Training
************************** ******************** Telesales Course at Midlands Training This one day course is designed for anybody undertaking a Telephone Sales role to help them deal more effectively with clients on the telephone. Your course will be tailored to suit any individual requirements that you may require and will cover all the basic skills including: * Preparation * Making the sales call * Questioning techniques/communication skills * Creating a need * Negotiating and closing the sale * Practice routines * Handling complaints * Terminating a conversation * Handling incoming sales calls * Dealing with difficult clients * Avoiding confrontation ARRIVING AT PEAK STATE AND REMAINING THERE! Dates for Telesales Training Courses: 19 January, 25 February, 15 March, 12 April, 14 May, 15 June, 20 July, 19 August, 13 September, 13 October, 18 November, 14 December please call for more dates! For more information about Telemarketing Courses call Jennifer or Mary now on 01384 441144 If you prefer to email us, do include your name, address and telephone number and a few words about the course you are interested in. Click here to email Midlands Training You get first class training at Midlands Training at Midlands Business Centre. for your Telesales and Telemarketing course
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